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Question

 Ravi Kumar Pisupati (Mr. Ravi Kumar Pisupati)
GovCIO
Pega Lead Solutions Architect
GovCIO
US
Mr. Ravi Kumar Pisupati Member since 2024 90 posts
GovCIO
Posted: Feb 10, 2018
Last activity: Feb 14, 2018
Posted: 10 Feb 2018 14:50 EST
Last activity: 14 Feb 2018 13:58 EST
Closed
Solved

Docusign - unable to call our rules from the Service-REST rule:pyConnect

Hi

We are using PRPC 7.2.2 and we are working on Docusign integration. Everything looks fine but the callback response from DS is not calling our rules from pyConnect but the OOTB rules are called as it is. Looks like something we need to update the config changes or something I am missing to handle the external requests from Pega side. Either it is an Access Group or some security access issue that I am not sure.

Can someone please help me on the RC of this issue and the resolution?

Thanks,

Ravi Kumar.

***Edited by Moderator Marissa to update categories***

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Dev/Designer Studio
Java and Activities

Accepted Solution

Posted: 7 years ago
Updated: 7 years ago
Posted: 10 Feb 2018 15:50 EST
Updated: 10 Feb 2018 15:51 EST
Ravi Kumar Pisupati (Mr. Ravi Kumar Pisupati)
GovCIO
Pega Lead Solutions Architect
GovCIO
US

No worries, I got the answer on where I can set the accessgroup. We need to update the service package for this pyConnect and update the accessgroup.

Thanks,

Ravi Kumar

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