Attachment Catergory using SendEmail Smart shape
Hello,
I have a requirement to send attachment with case and send that attached file using Email,So i have used create PDF smart shape and in that i am calling a section which has report,the file is getting generated and Mail is also send with attahcment,but the problem is everytime i am creating a new case The attachments is going properly but what it is doing taking previous attachments as well,like if i run first time it takes 1 attchment but second time it shows 2 attchments file in mail can any1 help me with how to send only 1 attachment every time we run a case.
It will be a great help.
Thanks in Advance,
Aakash
Pegasystems Inc.
IN
Could you please let us know below details
1)Pega Version
2)Screenshot of configurations .
Also at the outset have a look at below discussion if your usecase matches
https://collaborate.pega.com/question/how-pass-file-name-attach-content-smart-shape-dynamicaly
Thanks,
Arun
Personal
IN
Thanks Arun_Mahanty,
My pega version is 7.2 and that screen shots describe the attachment number every Time i run the case,and the link u mentioned i tried that,that is different because that link state that from binary files specify it with property name and that attachment will be sent its like filter,but what i need everytime a new case is created the report should contains the records of previous entry as well as new record,now everytime the case runs the new values are fetched,pdf is generated and its getting sent,but the problem is there are multiple attachments getting sent like 3 which all are same i need to only send one attachments.