Question
Cognizant Technology Solutions India Pvt.Ltd
IN
Last activity: 21 Jun 2017 15:32 EDT
Requirement to show the CountDownTimer based on a Clipboard Property Value
Hello Team,
I have a Requirement where i need to show the CountDownTimer based on a Clipboard Property Value, i am making use of CTICallTimer section for Display and the code i have writeen in a section like this:
<pega:include name="CTICallTimer" type="Rule-HTML-Section">
<pega:param name="SLAClass" ref="pyWorkPage.pxObjClass"/>
<pega:param name="SLAName" value="pyWorkPage.pySLAName"/>
<pega:param name="Label" value='<%=tools.getLocalizedTextForString(".pyCaption","Exam Duration")%>'/>
<pega:param name="TimeStartProperties" value=".DateTimeval1,.pyWorkPage.pySLADeadline"/>
<pega:param name="TimeEndProperties" value=".pyResolvedTimeStamp"/>
</pega:include>
But Still i am unable to see the CountDownTimer,it was Just Printing the Default time set for the CTICallTimer Section,PFA.Suggest me in how to provide Start and End Time values for this timer to work.
***Updated by moderator: Lochan to create new post from comment***
Original post: Decreasing TIMER
Pegasystems
US
I suggest you take a closer look at what is happening to determine whether the truncated result you are seeing is due to the CTICallTimer section's rendering choosing to only show you that truncated result, or whether the truncated result you are seeing is due to the CTICallTimer not even being rendered at all.
Pegasystems Inc.
US
This is not something that you can do with the existing CTICallTimer .. not without extensive re-write. The call timer is using the create timestamp of the interaction and the current time at the desktop to figure out the time.