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Question

 Sudheer Vasamsetty (Sudheer Vasamsetty)
Tata Consultancy Services

Tata Consultancy Services
AU
Sudheer Vasamsetty Member since 2016 1 post
Tata Consultancy Services
Posted: Apr 3, 2017
Last activity: Apr 10, 2017
Posted: 3 Apr 2017 3:09 EDT
Last activity: 10 Apr 2017 5:32 EDT
Closed
Solved

After clicking on the "Save as" button, then the rule which has saved having some User interface issue in Pega 7.2

After clicking on the "Save as" button, then the rule which has saved having some User interface issue in Pega 7.2. Complete UI was different when i see the rule.

Please find the attached screen shot for reference.

***Moderator Edit: Vidyaranjan | Updated SR details & tagged SR Exists***

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User Experience
Support Case Exists

Accepted Solution

Posted: 8 years ago
Posted: 10 Apr 2017 5:28 EDT
Gisela Rodrigues (rodrg)
PEGA
Senior Principal Engineer, Technical Support
Pegasystems Inc.
IN

Hi Sudheer,

 

Please try out the steps in mention in the below link and let us know if it helps.

https://community.pega.com/support/support-articles/distorted-ui-ruleset-list-screen-designer-studio

As per discussion in SR-B42237, the provided link helped resolve the issue.

 

Thanks,

Gisela

 

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Posted: 8 years ago
Posted: 3 Apr 2017 3:52 EDT
Basavaraj Kadakol (BASAVARAJ)
PEGA
Senior Manager of Technical Support Engineering
Pegasystems Inc.
AU

Hi Sudheer,

Do you see any exceptions/error in the logs when you performed a save-as, whether the rule was created in the older version and upgraded to 7.2?

Delete the rule (which was saved), clear the browser cache and try to perform a save-as again.

Regards,

Basavaraj

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Accepted Solution

Posted: 8 years ago
Posted: 10 Apr 2017 5:28 EDT
Gisela Rodrigues (rodrg)
PEGA
Senior Principal Engineer, Technical Support
Pegasystems Inc.
IN

Hi Sudheer,

 

Please try out the steps in mention in the below link and let us know if it helps.

https://community.pega.com/support/support-articles/distorted-ui-ruleset-list-screen-designer-studio

As per discussion in SR-B42237, the provided link helped resolve the issue.

 

Thanks,

Gisela

 

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