System Architect Essentials (7.2) - Empty page Seating Locations
How to solve a problem with empty Seating Locations page? From what I understand it should have been preloaded, but I have no records in it.
When I tried to access the page system warned me that no database has been created for me then "solved" the problem. The message after solving the problem has been a bit disturbing though... I really tried to click OK. (see the picture). Anyway at the moment I do have empty page and no warnings regarding database. Tried to update refresh strategy but it gave me no good.
Any suggestions?
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Ai4Process
GB
Hi,
Could you contact [email protected] with your PDN id?
So we can ghost your environment and fix it.
Damien
Updated: 12 Sep 2019 5:24 EDT
Pegasystems Inc.
US
Gregorz
Someone has a similar issue so I am posting it here so that someone may be able to use it in the future.
There seems to be an issue on some of the cloud based exercises systems. For some reason the database entries were not included. To include them follow these steps.
1. Download the zip file from the attachment.
2. From the Designer Studio menu, select Application > Distribution > Import.
3. Upload the hotfix file (00_Fresh_start_with_all_data_types.zip)by clicking either “Browse” or “Choose File depending upon your browser.
4. Click Next.
5. Keep defaults on next screen and click Next again.
6. You may ignore any errors on the final screen. Click Done.
Once you are done you should be able to navigate back to the seating location using the Data Explorer and find the records are associated with the Data Object
Hope this helps,
Sean
Self-Study Support Team
***Moderator Edit-Vidyaranjan: Removed Box url and updated content***