Last activity: 16 Oct 2018 12:03 EDT
What do you know about Pega AI?
To learn how Pega’s AI-based digital brain seamlessly drives customer engagement in Contact Center, Web Self-service channel and Marketing Campaigns, check out the new Introduction to Pega Marketing Course (7.22)
Omni-channel, unified inbound and outbound, Next-Best-Action. Curious what it's all about? In this Introductory course, we will examine why and how Pega Marketing is changing the way businesses think about and do marketing. Learn how Pega Marketing's customer-centric approach addresses real business problems and delivers a truly personalized customer experience while benefitting the business. Gain hands-on experience making simple yet powerful changes to the Next-Best-Action strategies.
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