Discussion
Optum Technology
US
Last activity: 16 Mar 2018 19:46 EDT
Is there a way to clear out or delete cases?
Is there a way to delete cases from the dashboard?
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Pegasystems Inc.
IN
we need to write our own activities to delete the workobjects (RDB methods)
delete from pc_data_uniqueid@
update pc_data_uniqueid set pylastreservedid=0@
delete from pc_work@
delete from pc_assign_worklist@
delete from pc_assign_workbasket@
delete from pc_history_work@
delete from pc_data_workattach@
delete from pc_index_workparty@
delete from pc_link_attachment@
delete from pc_link_folder@
commit@
Pegasystems Inc.
US
The standard Pega solution for cases is to Resolve-Withdraw cases that are "deleted" for production systems.
Is this a development question on how to delete test cases you created along the way?
Cognizant
IN
You can run an activity that loops through a list of cases (obtained from a report definition) and calls pxForceCaseClose to Complete all of the work. You will pass the desired resolved status (for example, Resolved-Complete) as a parameter. Set the Commit parameter to true. Then you can use the wizard to delete the cases.
