SMA Cannot Add Node
Greetings -
I am trying to start the system management application (SMA) on a new install of PRPC 7.1.7. Everything works successfully until I navigate to the SMA (either directly at /prsysmtmg_jboss or from DesignerStudio->System->Operations->System Management Application). The initial page loads fine, but when I click the small + to add a node, nothing happens. I can inspect the HTML and find the link that should be opening up when I try to add a node, copy and paste that link into my address bar and the page loads. I then can add a node successfully. However when I click on the node I just added, again, nothing happens.
The browser seems it cannot properly render the html for the SMA and/or the javascript for the onlick action is not working. Tried both Firefox and Chrome. No access to Internet Explorer yet...
The SMA is running on RHEL 6.6 x86_64., JBoss EAP v6.3, Oracle 12c.
Client is a RHEL 6.5 workstation running firefox x86_64 v24.8.0 and chrome x86_64 v26.0.1410.63. (Also tried Konquerer but didn't work).
Pegasystems Inc.
US
Hi Matt,
I have encountered the same issue and it appears that the SMA Home Page only functions correctly in Internet Explorer. As a work around please use the SMA from a laptop or computer that has Internet Explorer installed on it. For a permanent solution I suggest that you please submit a Service Request (SR). You can do so by accessing the new My Support Portal (https://collaborate.pega.com/question/how-raise-sr-my-support-portal-how-question).
Regards,
Henry
Pega Academy
NTT DATA
IT
Hallo,
I'm experiencing the same issue even in IE10 on Pega 7.1.7.
I am not able to add a node to SMA, neither to see existing node details.
I think my browser is correctly configured (Active X enabled and trusted sites is on for Pega Server). I made several tries however it doesn't work.
On Pega 7.1.4 (this is a VM for CSSA course) I experienced other problems i.e. blank rule form for Circumstance Template e Service Connectors.
What can I do?