I am trying to start the system management application (SMA) on a new install of PRPC 7.1.7. Everything works successfully until I navigate to the SMA (either directly at /prsysmtmg_jboss or from DesignerStudio->System->Operations->System Management Application). The initial page loads fine, but when I click the small + to add a node, nothing happens. I can inspect the HTML and find the link that should be opening up when I try to add a node, copy and paste that link into my address bar and the page loads. I then can add a node successfully. However when I click on the node I just added, again, nothing happens.
The SMA is running on RHEL 6.6 x86_64., JBoss EAP v6.3, Oracle 12c.
Client is a RHEL 6.5 workstation running firefox x86_64 v24.8.0 and chrome x86_64 v26.0.1410.63. (Also tried Konquerer but didn't work).
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Posted: 7 years ago
Posted: 1 Apr 2015 15:59 EDT
Henry Cortinas (corte)
Global Tech Enablement, Principal Instructor - LSA
I have encountered the same issue and it appears that the SMA Home Page only functions correctly in Internet Explorer. As a work around please use the SMA from a laptop or computer that has Internet Explorer installed on it. For a permanent solution I suggest that you please submit a Service Request (SR). You can do so by accessing the new My Support Portal (https://collaborate.pega.com/question/how-raise-sr-my-support-portal-how-question).
Posted: 6 years ago
Posted: 19 Feb 2016 5:03 EST
Piero Guido Di Biasio (PieroGuidoD)