We are running PegaREACH 6.6.2.000, which I read is part of PegaWORKS, and we are wanting to use our phone system to screen pop into the search screen when a call gets deleivered. We hare wondering the best way to accomplish this and see if anyone has any suggestions how they did this in the past. Our phone software will pass a variable to the software and it will always search on the same screen.
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