Discussion 539 Views Maryrita Styer (MaryritaStyer) PEGA Product Manager, Community Experience and Engagement Pegasystems Inc. US View Profile Send Message MaryritaStyer Member since 2010 132 posts PEGA Posted: September 29, 2016 Last activity: September 29, 2016 Posted: 29 Sep 2016 15:41 EDT Last activity: 29 Sep 2016 15:41 EDT Closed Resolution for VM download issue in Pega Customer Service Foundation 7.2 Self-Study Course Report Issue: On this particular course, unable to download the VM from the following link: https://pdn.pega.com/pega-academy/my-self-study?LessonID=L-5171 Using Chrome, the download automatically cancels itself and restarts. On IE, the download simply fails after downloading close to 100% of the file. Resolution: The download was conflicting with crash plan which backs up all My Document folders. Be sure to download the file to a location outside of My Documents. Maryrita Styer Community Manager Pega Academy Like (0) Share Share this page Facebook Twitter LinkedIn Email Copy link Copying... Copied! Moderation Team has archived post, learn more This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Discussion, please write a new Discussion.