Hi All,

Using FCM, we are configuring a case type that invokes the Remote System.

Remote System can be configured with a system url that is "secured"/"intranet" url.

1) When a remote system is configured with intranet url:

While configuring a case type of the remote system, the system retrieves the information with no exception.

2) When a remote system is configured with secured url:

While configuring a case type of the remote system, the system gives a sun.security.provider.certpath.SunCertPathBuilderException.

While debugging, it has been observed that pzRetrieveRemoteCaseTypes activity is being called which invokes HTTP web-service.

https://xxxxx.com/prweb/PRHTTPService/CaseManagement/Rule-Obj-CaseType/Discover

We generally get this exception when we don't have a keystore file installed in the system. But there is no facility to actually give a key store file for the remote system rule to use.

Please help in getting this resolved.

Thanks,

krishna