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Capgemini
IN
Posted: March 17, 2015
Last activity: April 15, 2015
Last activity: 15 Apr 2015 5:40 EDT
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PyResolvedTime is not captured
Hi,
pyResolvedTime:
Sum, in seconds, of the time a work object held a status value starting with New, Pending, or Open. Computed and updated when a work item becomes resolved. Older values are retained within a page of the pyResolveSummary property.
After upgrading application from v5.4 to V6.1SP2 PyResolvedTime is not captured in prod environment. can you suggest what might be the reason for this?