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Sateesh Vanapalli Member since 2012 9 posts
Synechron
Posted: Feb 21, 2016
Last activity: Mar 14, 2016
Closed

Mobile Preview Option is not available in Operator Menu

I am unable to see the mobile preview option under Operator Menu, what needs to be done in order to get that mobile preview option. please help. Using version 7.1.8

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Posted: 9 years ago

You need to switch to the Case Manager or Case Worker portal before using the mobile preview feature.

Steps:

  1. Login to your Pega 7.1.8 application.
  2. Click Launch and select the Case Manager or Case Worker portal.
  3. If you do not have these portals, go to your operator menu and click Access group. Add these portals in the Available portals section and save the access group. Repeat step 2.
  4. In the Case Manager or Case Worker portal, go to your operator menu and click Mobile preview.

For more information about how to use this feature, see Mobile browser preview for laptops, tablets, and phones.

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