Discussion Maryrita Styer (MaryritaStyer) PEGA Product Manager, Community Experience and Engagement Pegasystems Inc. US View Profile MaryritaStyer Member since 2010 132 posts PEGA Posted: Jul 17, 2017 Last activity: Jul 25, 2017 Posted: 17 Jul 2017 10:22 EDT Last activity: 25 Jul 2017 9:28 EDT Closed Join us as we discuss How AI is Raising the Bar for Customer Service: Thursday, July 27, 2017 Report The customer service process hasn’t changed - and won’t change 10 years from now. A customer has a query, complaint or request, and they seek a resolution. What’s different now is the scale, speed, and complexity of how you interact with your customers. That’s where AI comes in and helps you keep up. Watch our video interview to hear: How AI can turn self-service into great service Why channels no longer matter How proactive service builds customer loyalty Learn how the world’s best companies are already using AI to make employees more effective and the customer experience easier and quicker. Register now Like (0) Share Share this page Facebook Twitter LinkedIn Email Copy link Copying... Copied!