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 Maryrita Cobb (MaryritaCobb) PEGA Product Manager, Community Experience and Engagement
Pegasystems Inc.
US
MaryritaCobb Member since 2010 132 posts
PEGA
Posted: Jul 17, 2017
Last activity: Jul 25, 2017
Posted: 17 Jul 2017 10:22 EDT
Last activity: 25 Jul 2017 9:28 EDT
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Join us as we discuss How AI is Raising the Bar for Customer Service: Thursday, July 27, 2017

The customer service process hasn’t changed - and won’t change 10 years from now. A customer has a query, complaint or request, and they seek a resolution.

What’s different now is the scale, speed, and complexity of how you interact with your customers. That’s where AI comes in and helps you keep up.

Watch our video interview to hear:

  • How AI can turn self-service into great service
  • Why channels no longer matter
  • How proactive service builds customer loyalty

Learn how the world’s best companies are already using AI to make employees more effective and the customer experience easier and quicker.

Register now

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