Discussion

Cognizant
IN
Posted: Apr 7, 2017
Last activity: Apr 6, 2018
Last activity: 6 Apr 2018 19:26 EDT
Closed
HFIX-3344 # Clicking 'Create Work' or 'Get Next Work' launches two tabs in the Pega7 customer service portal
While setting up event actions in a CS V7.21 based application we observed the following.
- When a CSR clicks 'Create Work' the portal launches two tabs at the same time instead of just one.
- Same behaviour was observed when 'Get Next Work' is clicked.
We approached pega and they offered us HFIX-3344 and it resolved our issue.