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 Vigneshwaran Aravindhan (VigneshAravind)
Cognizant
Senior Technology Architect
Cognizant
IN
VigneshAravind Member since 2007 29 posts
Cognizant
Posted: Apr 7, 2017
Last activity: Apr 6, 2018
Posted: 7 Apr 2017 10:04 EDT
Last activity: 6 Apr 2018 19:26 EDT
Closed

HFIX-3344 # Clicking 'Create Work' or 'Get Next Work' launches two tabs in the Pega7 customer service portal

While setting up event actions in a CS V7.21 based application we observed the following.

  • When a CSR clicks 'Create Work' the portal launches two tabs at the same time instead of just one.
  • Same behaviour was observed when 'Get Next Work' is clicked.

We approached pega and they offered us HFIX-3344 and it resolved our issue.

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