Our Business Team need to export the entire case details along with attachments on the case into a zip file and download it to their local machine. Moreover business needs check box in the search results so that they can download multiple cases at a time. So the downloaded zip file should contain files case wise.
Is it possible to convert entire case into PDF, case contains attachments as well. So all the case details along with the attachments should be downloaded into local machine?
Is there any OOTB option? we are using 7.3.1 version.