Discussion
Accenture
IN
Last activity: 6 Apr 2018 19:26 EDT
Deleted Rule from backend but seen in fron end- Not able to delete
Hi,
I did a private checked out in 7.1.8 and after that I was not able to login. This rule gets called when we login.
Post that, I deleted the activity from pr4_rule from DB. I am able to login but the rule shows in my checked out. When opened it shows below error,
Information
Unable to open instance - Possible causes may be (1) Rule may no longer exist. (2) Availability of the rule may be set to No/Draft, Blocked or Withdrawn. (3) Circumstance of the rule may be preventing access. (4) Current date is not within the date range specified in the rule.
Please suggest how to remove the rule from my check out.
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QBE
AU
Hi Rahul,
If you still have the issues after cache clear, clear the entry in the view pwbv4_rule_locking where pyRuleset= your personal ruleset.
Corresponding Data class in Pega is Data-Rule-Locking. Hope this would help.
Regards,
Sudheer
Pegasystems Inc.
IN
You have to remove the entry from pr4_rule_vw table , used for showing checkout rules on portal.
Synechron
US
Thanks Chetan, your solution worked for me as well. I tried first removing it from pegasa.pwbv4_rule_locking, which took it out of my private check out lists but the checked out rule was still showing from the Ruleset display.
When i deleted from pr4_rule_vw table, it completely cleared out everything. Thanks again for posting this
Elevance Health inc.
US
Thanks for the information.
This has resolved our issue with the checked-out rules that is long time pending.
Regards,
Jay Singamsetty
HCL Technologies Ltd.
IN
Hi All,
Since we have upgraded to P7 we are observing some issues for loading of Sections slowly in the Designer Studio.The main pain comes where we try to delete a rule from the Delete button, the loading symbol rotates for about 2-3 minutes and then the confirm delete rule popup will be loaded.
Does any one has the same kind of issue post upgrade.If so is there any hotfix or solution for this
Thanks Vishal
Pegasystems Inc.
IN
There are multiple reasons for slowness.
- If you are upgrading from PRPC 6.2 and earlier you need to run additional upgrade scripts
- Did you run the rebuild index stored procedure after the upgrade
- Did you verified your alert log file on whether you have any db specific alerts
FTB
US
Try using a different browser and see if it resolves the issue.
@Vishal, I would suggest to open a new thread for this slowness issue since it is not related to the original post of issue with deleting of private checked out rule.