Discussion
Pegasystems Inc.
US
Last activity: 1 Mar 2021 13:48 EST
Are your bots working hard or hardly working?
Over-provisioning bots comes with a lot of overhead. Auto-balancing automatically reallocates bots based on SLAs and real-time workloads. It keeps bots busy 100% of the time, working on tasks for which they are needed the most. Thank you to @Becky for this very clear explanation of what Auto-balancing is, how it works, and why it matters within the context of Pega RPA, and RPA more generally. https://community.pega.com/blog/are-your-bots-working-hard-or-hardly-working
Are you using Auto-balancing today? How well is it delivering on its promise?