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Discussion

 Avirup Basu (Avi01)
Sun Life Financial Company
Avirup Basu
Sun Life Financial Company
CA
Avi01 Member since 2020 2 posts
Sun Life Financial Company
Posted: Jan 10, 2022
Last activity: May 18, 2022
Posted: 10 Jan 2022 10:55 EST
Last activity: 18 May 2022 11:48 EDT
Closed

Ability to configure notification on QP/JS failures

Today, broken-items are of a Queue Processor(QP)/Job Scheduler(JS)/Agent needs to be manually checked & identified. There's no way for the admins/support teams to be notified in case an item fails to be processes by a QP/JS/Agent.

It would be really helpful, if we can have an option to configure a detailed notification setup for each or all QP/JS/Agents, whenever an item fails to be processed. 

Also, it would help to have a view of the alerts & errors grouped by categories & counts for each QP/JS/Agent.

This would help us to better identify & address issues on-time for both OOTB as well as application specific QP/JS/agents.

 

***Edited by Moderator Marissa to change Content Type from Idea to Discussion due to Idea content type being deprecated; added Idea specialized tag***
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Pega Customer Service for Insurance 8.4
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Idea

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