When using Document Based Attachments, and custom attachment validation is implemented, attempting to re-upload an attachment after a validation failure results in a pySameAsCurrentStage error.

Issue Error occurs when you generate and attach Microsoft Word documents using the pzGenerateDocument function rule. Symptoms and Impact The following error occurs when you generate a Microsoft Word…

Issue When an SLA is added inside a Split-For-Each flow, the assignment becomes corrupted.  This causes the SLA processing to fail, and the queue item to be placed in the Broken Queue. .  Symptoms and…

Issue During Wait step processing, case updates sometimes do not persist on parent cases if the Wait step is configured with the Wait for (Case type) list. Symptoms and Impact The pyTopCasePage is not…

Learn how to troubleshoot issues related to transient, base class, and optimized properties.

The Customer Decision Hub engineering team has discovered a product defect in 1:1 Operations Manager on Infinity ’23 that can lead to a strategy runtime error. We are proactively notifying clients since…

Introduction Earlier versions of Pega Platform™ initially adopted certain third-party software products, including Hazelcast, as embedded services to deliver client data and stabilize the computing…

Issue Description Recently a few Pega Cloud®  clients, who use descendant class queries extensively in their report definitions, intermittently encountered performance issues following their DB update to…

Symptoms PegaAESRemote Push DB Query Stats agent may trigger a “column total_time does not exist” exception status when executing agent activity while Pega Platform is running on Postgres database version…

Symptoms After you apply the hotfix A22 to Pega Platform™, the Push Nodes Info Daily agent might throw the following exception while executing the agent activity: Push Nodes Info Daily:Exception: com.pega…