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Pega Support Contact

Pega Support Contact Information

Registered clients or those working on behalf of a registered client can report any security issues via an Incident (INC) on My Support Portal.


All other stakeholders are advised to review our Responsible Disclosure Policy.

IMPORTANT UPDATE —

Japan GCS Hotline Number Change: 

Effective June 1st 2026, the Japan GCS Support Hotline has a new dedicated number: +81 3-6890-8661

Old Number (+81 3 6272 3794) will remain active until September 30, 2026 (~4 months from June 1st) to allow time for transition.

Please update your records and use the new number going forward. For any queries, contact your Pega GCS Support [[email protected]].

 

日本のお客様への重要なお知らせ —

日本GCSホットライン番号変更について

2026年6月1日より、日本GCSサポートホットラインの専用番号が新しく以下の通り変更となります。+81 3-6890-8661
旧番号(+81 3 6272 3794)につきましては、移行期間を確保するため、2026930日まで(61日から約4か月間)   引き続き利用可能となります
今後は新しいホットライン番号をご利用いただけるよう、お手元の資料記録更新の程よろしくお願いいたします。
ご不明点がございましたら、Pega GCSサポート([email protected])までお問い合わせください。

 

Americas

USA - Waltham, MA

+1 800 414 8064 (toll-free)

+1 617 866 6700

 

Canada

+1 800 414 8064 (toll-free) 

+1 647 265 1426 

+1 519 880 3500 

 

EMEA

UK - Reading, Berkshire

+44 118 965 1680

+44 (0)808 189 0002

France

0 805 08 02 27 (toll-free)

+33 170 94 6768

Germany

+49 (0)800 182 5660 (toll-free)

+49 893 803 7577

Netherlands

+31 800-023-2787 (toll-free)

+31 20-301-9320

Spain

+34 900 80 8562 (toll-free)

Switzerland

0800-554-789 (toll-free)

APAC

Australia

+61 2 9581 7037

1800 779 540 (toll-free)

China

+86 400 120 3064

China - Hong Kong

+852 800 931 404 (toll-free)

India

+91 40 4197 4400

+91 80 4565 3900

Japan

0800-222-1162 (toll-free)

+81 3 6272 3794 (Decommissioning Sept 30, 2026)

+81 3-6890-8661

Singapore

800 120 7144 (toll-free)

+65 6018 4628

Training and Support

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Knowledge

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Check out our library of Support Docs for troubleshooting advice, how-to's, and important security information.

 

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