TD Bank Group
Last activity: 6 Jul 2021 8:16 EDT
RouterCallKey data not available
We are currently using Pega Call 7.4.
Everything is working fine, but we have a new requirement to keep track of the unique call identifier which, based on our understanding, should be available in the pyRouterCallKeyDay and pyRouterCallKeyCallId properties.
We can't seem to be able to get those.
Based on the following article, this should be available to us:
Does anybody know how we can get access to those 2 properties?